Betas, Maker Faire, Production

[dan]

@Xabbess

All the whining and complaining must have gotten to you!

Ha! No, I just got to dial back the travel for a month. Things get crazy again next month unfortunately.

[hansena]

Thank you for the update! It always renews my excitement to hear things are progressing! Keep kicking butt! nice pic of the team! I’m going to try and make it to the Maker Faire Seattle, just to see you guys and shake your hand.

[Mike13]

Nice! An update is the only thing in laserland right now that’s better than getting an address request email, so I’ll take it!

[dan]

@JeremyNielsen

Note: No link @dan

Fixed! Thanks!

[B_and_D_T]

@dan

We’re working like mad to deliver all 30-day campaign units in December and all orders placed since then in March

I have a couple questions about this:

1. Is it even possible to ship all of the nearly 10,000 preordered units during December, when the shipping companies are so busy even without this extra train load of lasers?
2. If all the orders placed since then will be shipped in March, does that mean you are taking January and February off?

[dan]

@B_and_D_T

Is it even possible to ship all of the nearly 10,000 preordered units during December

10k units is a drop in the eyedropper in the glass in the bucket. I shipped that many copies of Robot Turtles in December and nobody blinked an eye.

@B_and_D_T

If all the orders placed since then will be shipped in March, does that mean you are taking January and February off?

With many thousands of new Glowforge customers asking questions, I’m sure we’ll find a way to keep busy.

–dan

[davidgal2]

Looks like Santa Clause might be busy this year.
Thank you so much for taking the time to update us, plus we get to see all of the fabulous team you have working on our GlowForges.

[emilycarolinemiller1]

Just to clarify, will you be shipping in January and February with a goal of having all units shipped by March or will you be shipping all units in March? I ordered just beyond the cutoff and am wondering if I’ll be busy with my new glowforge in Jan/Feb or if I’ll be looking more at the March date.

[soldiercoleman]

Thanks for the update @dan. I know that we have all been eager to know how progress is going.

@dan

the major problems we’ve been worried about with regard to the design of the hardware (most famously the power supply) are (knock on wood) behind us.

I know many of us had suspected as much but it is very reassuring to hear this. I’m also so excited to see photos of work in progress. It really gives a whole new level of reality with something as simple as a photo. Please keep this up as opportunities arise.

@dan

Our assembly line at the factory is turning out beta units which are going out to customers (and it’s not too late to volunteer to be a beta tester).

I was wondering if this means there will be a JoshForge 3 in the future.

@dan

to see how we can maximize the useful cut time between cool-down pauses

This one confused me a little. If you are having a cool-down pause, doesn’t that mean you can’t cut since you need to cool down? Anyone else feel free to jump in on this one I may not have read it right.

Again I can’t thank you guys enough for being so transparent as a company and so willing to engage your customers every day. This gives me high hopes for quality customer support in the future.

[soldiercoleman]

@dan

We’ll be at Maker Faire Seattle and NYC, with the latest build of the software. We’ve got some new functionality in the software you’ve never seen before that we’re terribly proud of!

Oh and for anyone going to maker fair, PLEASE take lots of pictures and video!!!

[numosbk]

I plan on going, it is only 90 miles south so not a bad trip. I will take all the pictures they let me.

[jamesdhatch]

I’ll be in NYC. I’ll stop by the booth and see if I can get some shots.

[chadmart1076]

I’m definitely going to Maker Faire Seattle!

[Clone]

Thanks for the update

[cassonh]

Just to join in the chorus of appreciation.(You do not want to know how hilariously I misspelled that word. Maybe Freud had something)

[jacobturner]

I like the new office.

And it wasn’t until you said the twins are in second grade that I realized my oldest is the same age as them ><

@soldiercoleman

@dan

to see how we can maximize the useful cut time between cool-down pauses

This one confused me a little. If you are having a cool-down pause, doesn’t that mean you can’t cut since you need to cool down? Anyone else feel free to jump in on this one I may not have read it right.

Again I can’t thank you guys enough for being so transparent as a company and so willing to engage your customers every day. This gives me high hopes for quality customer support in the future.

Maximize time between pauses, means maximize actual cutting time.

[dan]

@soldiercoleman

to see how we can maximize the useful cut time between cool-down pauses

This one confused me a little. If you are having a cool-down pause, doesn’t that mean you can’t cut since you need to cool down?

The idea is to dissipate heat more effectively while printing so we cut longer before we pause to cool.

[cleetose]

@dan

Here in Seattle, the weather flicked like a light switch - I’m back in jeans and long sleeves

I think Seattle heard I was coming and altered it’s weather to be more to my liking.

[dan]

We might even have thunderstorms tomorrow! Rain is very seattle, but thunder is not.

[PlGHEADED]

Stay dry and have a great Makerfaire!!! I’m ½ a twin ( have sister in Florida getting lots of water now). Her birthday is Saturday ! Thanks for the update !!!