Problems and Support


Topic Replies Activity
How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

46 March 19, 2019
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 November 30, 2016
Whats the secret to organizing your Design Library 10 July 16, 2019
Exhaust Fan will not activate 3 July 16, 2019
Print settings 2 July 16, 2019
GF is stuck on scanning/centering 1 July 16, 2019
Constant Browser Redirect Error during initial setup 6 July 16, 2019
Air Assist Fan Error Still after Cleaning twice 13 July 16, 2019
Laser will not do anything when turned on 3 July 15, 2019
Not Centering, Showing Solid White Laser Bed on Screen 7 July 16, 2019
Can't select a machine- just white bed image? 4 July 15, 2019
GF APP IS DOWN.... It's not your machine 13 July 15, 2019
Glowforge Pro won't calibrate, won't show bed image 3 July 15, 2019
Blank White Bed Image 6 July 15, 2019
Lid - How to fix this, please help 10 July 16, 2019
Snapmark Alignment Issues? 5 July 15, 2019
Compact Air Filter 60-0 in 10 minutes 19 July 16, 2019
Sizing won't hold between inkscape and gfui 7 July 16, 2019
Problems with layers, etc on Inkscape 11 July 15, 2019
Can i pause the glowforge and open the lid without canceling it? 10 July 14, 2019
Power went out couple days ago 1 July 13, 2019
Setting for acrylic? 7 July 14, 2019
Is this camera shot normal? blurry and not centered over crumb try 6 July 15, 2019
Lid Open Issues 7 July 15, 2019
Not centering 6 July 15, 2019
Only cut half the shape fully 8 July 15, 2019
How to fix leather once engraved 4 July 14, 2019
My machine never shipped 12 July 12, 2019
White & Black acrylic out of stock 8 July 13, 2019