Problems and Support

How We Troubleshoot ( 2 3 ) (44)

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

How to get help (1)

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

About the "Problems and Support" category (2)
Status update on ~2 week old order? (2)
Delivery time for last month of sales (3)
Cooling Down Excessively (11)
Glowforge is very loud when starting printing (3)
Left side is 5mm off (6)
GF makes a hesitating sound (4)
How do I locate 0,0 on bed? (15)
Question about side finish / 'dinging' and proper material measurement [PG settings] (8)
Glowforge not calibrating and stuck on centering (5)
Glowforge PRO - Cooling down (6)
Dead power supply..? (7)
Orange Light/ stopped at beginning of print (7)
Stuck on centering again (3)
Focusing the Head (7)
Clear Acrylic size not available in store (17)
Rulers and guides with snapping (3)
Camera focus appears to be off (9)
Cooling issue (4)
Bogus web site (4)
Rotated bed image and weird score pattern misalignment (9)
SVG file isn’t showing up as “filled” on my glowforge (4)
Material Shown As Wrong Size In Glowforge App (4)
3M Tape (4)
"Print Done" dismiss ... ugh (16)
Glowforge Issue (7)
Connected to wifi but GF still says it is offline? (8)