Problems and Support


Topic Replies Created
How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.…

46 November 16, 2017
How to get help

Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the…

1 October 21, 2015
About the "Problems and Support" category 2 June 20, 2015
Scanned image creating double lined cuts 2 April 18, 2019
Recalibrate the camera 2 April 18, 2019
Glowforge Not Working Help Please! 10 April 18, 2019
Camera hit the block of wood 4 April 18, 2019
Wood sheet options in the store 3 April 17, 2019
Move and WiFi Setup 17 April 17, 2019
The DREADED CENTERING ISSUE! 4 April 17, 2019
How to crop an SVG (clip paths issue)? 4 April 17, 2019
Another "Air Assist Warning" 16 April 17, 2019
Lid Open, no left side lights 3 April 16, 2019
Paused without being paused 6 April 16, 2019
Laser tube is empty 6 April 16, 2019
Replacement Printer Head 4 April 16, 2019
How do i clean my fan? 10 April 16, 2019
Glowforge not identified as PRO; could this be why we don't have snapmarks? 7 April 16, 2019
Four days in: laser stopped working mid print 6 April 15, 2019
Not Printing where the preview shows 7 April 15, 2019
Are magnets causing me the HEAD FAN ERRORS 8 April 15, 2019
Im Afraid to take this step without a video of some kind 4 April 15, 2019
Snapmarks do not match... when they should 5 April 14, 2019
Making inkscape able to make a edge cutout. The layers I create don't have engrave, cut or score options only engrave on one layer 8 April 14, 2019
Cleaning crumb tray with? 5 April 14, 2019
Alignment Issue Suggestion 7 April 14, 2019
Split images remove gap 2 April 14, 2019
Sound of head moving 8 April 13, 2019
Issues with Walnut Plywood cutting through consistently 22 April 13, 2019
Feature request: spin down fans when on pause 3 April 13, 2019