1st tiny flame, now no laser

Tiny burning paper…I put it out and now the laser is not cutting or firing up. HELP, this machine is new, I was on my 6th project:-(

Welcome to the forum. A tiny flame on paper should not cause your machine to stop working. I suggest that you double check to see if your power and speed settings changed when you stopped the machine because of the flame. Often the power resets to 1 which will not cut. When you say the laser is not firing up, I am unsure what you mean. Turn the machine off. When you turn it back on it should calibrate, home and focus. If that doesn’t happen support will have to weigh in.

:pray:t6:

Peace and blessings

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.