1st tiny flame, now no laser

Tiny burning paper…I put it out and now the laser is not cutting or firing up. HELP, this machine is new, I was on my 6th project:-(

Welcome to the forum. A tiny flame on paper should not cause your machine to stop working. I suggest that you double check to see if your power and speed settings changed when you stopped the machine because of the flame. Often the power resets to 1 which will not cut. When you say the laser is not firing up, I am unsure what you mean. Turn the machine off. When you turn it back on it should calibrate, home and focus. If that doesn’t happen support will have to weigh in.


Peace and blessings

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.