Maybe I’m doing something wrong since this is my second Glowforge and it’s doing the exact same thing as my last.
My camera loves to look far down, which means there’s a huge gap of wood at the top that I can’t cut. You may be thinking “oh that’s normal, there’s a .5 inch that you can’t cut”, but hold on, I’ve got pictures.
Note that the wood is all the way to the bottom, so there’s honeycomb exposed even above the wood. Also note how much of the bottom is in frame that it can’t even cut. I’d love that real estate to be added to the top.
Both Glowforges had this exact issue, so perhaps there’s some sort of fix that I’m unsure of. Any sort of refocusing or manual focus doesn’t help much, even if I refocus on the top most part. I tried recalibrating, but this what I see from a fresh recalibration.