500 error


#1

Continue to receive the 500 errror message when selecting my cart. This has persisted for weeks and have tried all the suggestions. ( 4 computers , 3 different operating systems, wifi on , wifi off, cellular) No response to emails from support. Appears to be a popular topic post. Received my last order and since then my cart shows a count of everything added to it but when you select the cart the error occurs.


#2

Any chance your credit card has expired since your last order?


#3

No but thanks

You have been honored by receiving this message from my iPhone sent to you a few minutes in the past when I wore a younger man’s clothes


#4

Thank you so much for letting us know about this. I’m looking into it. As soon as I have more information I’ll update this thread.


#5

Thanks for your patience, I’m sorry for the trouble. I wanted to follow up and let you know that you should be able to make a shop purchase now. If you experience any problems, please start a new thread or reach out to support@glowforge.com


#6