I purchased the unlimited snap and storage box on June 14th. I printed the snap and store box with my wife’s names on it. When I went back to print one for my daughter the only thing that came up was the artwork of my wife’s name. I clicked on the reset design and still on wife’s name…
I believe if you go ahead and delete all of the data in the file, back out and reload it, it will reset completely.
Yes, it will reset. I had that happen to me today. Just be sure to do the reset without any other artwork on the screen.
Thanks guys got it back. You’re awesome.
Thanks for the answer @jbmanning5 and @davidgal2, that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic.