Air Assist Fan Error Followed

Yup. Have a project deadline tomorrow. Can’t use the Glowforge because of the Air Assist Fan Error. Followed the steps in the two support articles, and it still does not work. No, no magnets are used in our woodwork. Can we see if the fan is dead?

Try re-seating the head. It will give a false air-assist error message.

If that doesn’t take care of it, you might need to clean the fan. Process is described here:

(If those were the two articles you were referring to, then just wait to hear from support.)

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Don’t leave us in suspense… You gonna make deadline or no?

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Yes, those were the two articles.

Nope! Not going to make it.

Did you check the ribbon that connects to the head? Many times that is the actual issue.

Hi @adler.nathan I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.