It seems like the 4th pin on the printer head isn’t popping back like it should. But it seems to be out when I flip it back over. Would this be the reason I keep getting this message? Will Glowforge replace this or do they sell just the laser head?
Welcome to the forum.
If your machine is under warranty, Glowforge may just swap yours out for another. No one in the forum can answer the question of what Glowforge will do as we are just users like you. You need to email support and work through them to get this fixed.
I’m pretty sure my warranty is up. I believe just by a few weeks. Ugh
Using magnets to hold down material can cause that error.
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