So I finally got the email saying I could get the air filter delivered and I filled it out, with a slight delay as I was in the middle of moving, but I didn’t get any sort of confirmation email and it doesn’t appear on the order page. Is this by design or has it not actually been ordered?
I’m so sorry about that. I’ve reached out to our team in charge of the Air Filter form regarding the error. In the meantime, we can process your Air Filter shipment manually. For privacy, I am going to send you an email requesting the information we need. Since we are going to handle this in email, I am going to close this thread. If you have any other questions please feel free to start a new thread or email us at support@glowforge.com
1 Like