Air filter not working

My GF air filter isn’t working. The light turns on but no noise comes as if its powered up and running. Does anyone know what the problem might be? I also just sent an email to GF support.

For future reference, posting in this section opens a support ticket just like emailing support, so it’s best to just do one or the other in order not to slow down their process with unnecessary duplicates. :slight_smile: They’ll be along soon to close this one and continue to assist you via email.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.