I’ve had my Glowforge pro since April and up until now it’s ben working well, Although it was in storage for a few months. So this year (2018) in the UK we had a pretty hot summer, the GF operated well in the heat.
Now it’s nearly November and the UK is a bit colder. My GF is in an insulated garden office, but it’s not heated overnight, so in the morning it’s chilly.
My problem is when I go to use it now I just get an amber button and the error message “Too Cold”. Then intermitently it then seems to work, I have the lid open to try to warm the GF up. It tells me “Lid Open”. I shut the lid, it does all the pre stuff, I get a blue button to GO. Then just as it starts cutting. It stops and gives me a “Too Cold” error mid cut, so I have to cancel it.
Its quite warm in the garden office once I put the heating on, I dont have a thermometer so dont know exactly the temp.
My problem is it already cost me a lot of money for the GF. Then on top of the price, the shipping to the UK cost me additional £690.49 ($879.93). If I have a sensor defect, can just a sensor be sent rather than a whole new machine?
If anyone has any remedy for the “Too Cold” Alert please let me know.
Many thanks, J