From our internal communications channel: A bunch of Glowforge engineers and customer success folks are very sad right because things aren’t working for you, and are working very hard tonight to fix them.
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Back up and running!
After multiple failed calibrations with head under camera, I tried in the back left corner and it worked. Had to refresh bed image a couple times, but it’s running now!
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Everything should be back up and running now. I’m so sorry for any downtime. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!
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