Another AWS outage (12/15/21) impacting GF services

Dec 15, 2021

App, glowforge.com login and catalog design upload errors

Resolved - This incident has been resolved.
Dec 15, 10:20 PST

Monitoring - glowforge.com, app.glowforge.com login pages were impacted by external services experiencing an outage from 07:23 - 07:56 PST. We will continue to monitor for any further issues.
Dec 15, 08:07 PST

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And directly from AWS:

7:52 AM PST We are investigating Internet connectivity issues to the US-WEST-1 Region.

8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.

8:10 AM PST We have resolved the issue affecting Internet connectivity to the US-WEST-1 Region. Connectivity within the region was not affected by this event. The issue has been resolved and the service is operating normally.

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