Another lens removal tool missing its magnet

When I tried to use the lens removal tool for the first time today, I discovered it came new in the bag with no magnet on the remove end.

I sure could use a replacement so I can get the lens out safely!

Thanks!

3 Likes

Oh no! I’m sorry your lens tool arrived without a magnet.

I’ve requested a replacement be sent to you right away. You’ll receive tracking information as soon as it ships.

I’ll be following up by email so I’m going to close this thread. Feel free to post a new topic or email support@glowforge.com if you have other questions.

1 Like