My GF was working fine until suddenly it wasn’t.
It’s stuck on “calibrating.”
help!
My GF was working fine until suddenly it wasn’t.
It’s stuck on “calibrating.”
help!
The way calibration works is that the Glowforge takes a picture with the camera on the cover, it sends it to the internet, Glowforge’s service analyzes it and sends movement commands to try and get the head under the camera. It repeats until it can see the finial (logo) in the center.
So, you can get stuck for a number of reasons:
Then there are the more serious issues with your unit that are possible like broken electrical connections, loose pulleys etc. But before you go there, you’ll want to eliminate any of the things that don’t require sending it back.
What else are you seeing? Is the machine attempting to move, do the lights blink, etc.?
There are also less serious issues like, if you let your computer go to sleep while the UI window is open, it will appear to be stuck in calibrating. Refreshing the window will get it back to a communicating state.
Another issue… If the logo on top of the head is dirty or partially obscured the unit will not pass calibration.
I’m glad you resolved it! I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!