Anyone else having problems today?

So last week I have a problem stuck in centering arm not moving etc. The helpful folks helped me trouble shoot. Still nothing then mysteriously the next day it was working again. Now today… SAME PROBLEMS I just ordered my second machine and I think maybe I should cancel… Is it just me or is anyone else down today? I was cutting fine for about an hour and now this. I am at my wits end. I just want to cry and say I quit. I have one through everything they usual say to do. checked all clips etc. Anyone have hope for me? Thanks in advance

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When was the last time you powered off your glowforge for about 15 seconds and then back on? Every now and then I have to do that and it usually clears it right up

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I did that. I cleared the bed. I cleaned lenses. Thanks though <3


@hamandthebagel I am so sorry your Glowforge printer is not taking a photos.
It looks like you sent us an email regarding this issue. I’m going to go ahead and close this forum post and follow up with you there.