I am awaiting the email with tracking for what will be my second replacement unit this year and I am curious if anyone has received a replacement recently?
On 12/4 I got confirmation of my warranty replacement due to the “stuck on scanning/centering” issue many folks seem to have experienced. Support sent me my shipping labels on 12/5, but I have no word on when my replacement unit will ship. Up until today I was able to print once before having to power cycle in between prints. Now, I am totally dead in the water with a couple grand of holiday orders needing to be completed. I’ve emailed support a few times in the last few days and have gotten no reply.
Anyone received a replacement within the past couple of weeks?