Anyone having trouble with Silhouette Business today

Yesterday I opened a svg and cut it. Today it says that it is not supported and will not open. Any help is appreciated

Hi @jrodgers, welcome to the forum!

Posting in this section (Problems and Support) opens a support ticket with Glowforge. However, since Silhouette Business has nothing to do with them, they won’t be able to help you.

I’m going to move this over to the “Everything Else” area so other SB users can chime in. :slight_smile:

If you want to share the file here, perhaps we can help you figure it out.

Sorry I didn’t realize the different sections. Thank you for the help.

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It is several files. I have say 20 files and 5 seem to work and 15 don’t but the odd thing is they worked yesterday

I just tried it, was easily able to open half a dozen files…was your file saved in Silhouette (.studio) format in the Silhouette library? Or as an .svg file elsewhere? If you have it saved in .studio format, you might try converting it again…

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