Authentication dialog


#1

This is a new one for me.


#2

FWIW, I hit cancel and it reloaded, and it seems to be working after starting over. Everything feels a bit slow and glitchy tonight.


#3

I have never seen that in the GFUI but I have seen it at work when things are wonky.


#4

Not new for me. Only happened while using Chrome. I quit using Chrome, so can’t say if it was ever really solved/resolved. It may have been related to also being logged into firefox as well, but never really confirmed. It wasn’t a big deal unless you wanted to do multiple operations on the same file becasue you lose your setting etc. It ruined a few projects for me :-/


#5

I’ve seen this using Chrome one or two times, but only on one day a few weeks ago. Nothing since then.


#6

This is what was happening to me the other night when I had 2 machines with the GFUI open.

Closing the GFUI window on the second machine made this error go away.


#7

Me too, every time I’ve encountered this I found an instance running on another device.


#8

Saw one of those the other night. It was a long time since I’d used that machine. (Firefox, fwiw). Reloaded and it went away…


#9

Me three.


#10

Thanks for letting us know @chris1. This happened more often than usual this weekend. As you may have seen, we saw our highest number of active users ever - more than 30% higher than ever. That revealed a shortcoming in our ability to scale up rapidly, and another shortcoming in our alerting that failed to notify us of the problem. We put a short-term fix in place now, and are working on a permanent fix for the long term.


#11