Basic Proofgrade Settings on Pro Machine

Hi, Support.

My machine/app is currently showing the Proofgrade speed/power settings for a basic machine, rather than a Pro.

It is identified as a pro in the machine listing:

For example, thick cherry plywood is showing as 150/Full, when it should be 162/full, I believe. Other settings are incorrect as well. For example, thick draftboard is 125/Full power, instead of 132/full power, etc.


It’s the new “your optics are dirty so you need to slow things down” feature… :smiley:


They are so clean, I eat off of them.


Thank you so much for the details. I’m looking into it now. As soon as I have more information I’ll update this thread.

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We’ve made a small change in your configuration. When you have a chance, could you reboot once more, and check those settings again?

Thank you, @pip. That did the trick.

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Thank you for letting us know that the configuration change worked! I’ll close this thread now.

If you run into anything else or have any questions, please post here on the forum or email us at and we’ll be glad to help.