BELT BROKE! where do I find a new one

Can anyone tell me where to get a new belt (the one to make the laser move) mine broke and the shop doesn’t have it in its spare parts list?

Try this site: https://www.amazon.com/gp/product/B01E91K4N8/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=pantherapress-20&creative=9325&linkCode=as2&creativeASIN=B01E91K4N8&linkId=b9215ef5a5e739febeb791f3e7331a9c

Take photos up close and under the carriage. It sounds like you are still under warranty. You have opened a support ticket and they will be along and could send the correct part and length.

Did you have a fire that the belt was burnt? Making sure that does not happen again is worth looking into as well?

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I recently purchased some from
https://community.glowforge.com/u/yoyodyne2112

and he got them to me very quickly. I think I sent him a private message.

Sorry, I’m not sure how to post his user name.

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Just type"@" and begin typing their name, a list to choose from will pop up!

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You can order replacement belts directly through us at support@glowforge.com. However, there are two different belts.

I just replied to your email with more information about the next steps. I’ll continue to work on this with you there, so this post will be closed.