Bitmap showing as a solid shape

I saved an AI file with both cut lines and bitmap that is to be 3D etched. However, after saving it as a PDF, and importing it into GF, the cut lines and text that was to be etched, showed well. However, the bitmap that should have been a picture of a couple of people was imported as a solid square. Not sure what is causing this… Help!

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If you had a vector of a square set to engrave It would show up like that but if you set it to cut that should not happen. Alternatively in a bitmap if there is no place that is white then the whole thing would show up as to be engraved.

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If you can share the file, any number of us could look at it and offer an opinion.

There’s nothing unusual in what you are trying to do.

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