Black Cable Replacement Causing New Issues

Hi All,

I had an open lid error, which I was told required a new black lid cable. It has now arrived and I’ve installed it but i’m running into new issues. The LEDs won’t light up and when my GF goes to centering it moves in the wrong direction! I’m not sure if this is something anyone else has faced. I think I’ve installed the cable correctly (there’s only so many ways to install it).



If the LEDs are not lighting, it’s not installed correctly. Everything on the lid is powered via that cable.

Either that, or a connector was broken while replacing it, and the machine will need to be replaced.

There is only one way, not “so many” ways, to install it.

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Thanks for the response. What’s interesting is that the machine is no longer giving me the open lid error, the camera is powered and the machine will cut. Everything actually seems to be working other than the LEDs.

I see you’ve also emailed us and we’ve been working with you there.

To avoid duplicate communication, this post will be closed and we’ll continue with the next steps by email.