Brand new GF did not work

Can anyone help?

I believe several others have reported a similar problem, and it was easily resolved by reconnecting a specific loose wire connection.

Another user had an issue that was solved by tightening the belts, in the link below.

Here’s the link: [Brand new glowforge not working right]
(Brand new glowforge not working right)

I’d suggest looking at this thread, but best is probably to wait for an official response.

Good news, however is that it was a quick and easy fix. So hopefully it will be the same for you.

Best of luck.


That stinks. Hope it is an easy fix. Usually a loose belt, pulley or something not quite right in the drive train.


I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.