Brand New GF stuck on centering/homing


I recently installed a new GF two days ago and it’s always stuck on centering/homing. I haven’t been able to print anything yet. I’ve tried cleaning the lenses, turning the machine on/off, resetting the wifi, and leaving the lid open for 10 mins while its turned on. I don’t know what to do at this point. I’m very disappointed to have spent over $4000 on a machine that doesn’t work.

Any help would be appreciated. Thanks!

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.