I think something on my laser tube broke. No idea when. Can I still run this? I was cutting yesterday not sure if it was broken or not?
Yep, that’s broken.
It’s likely going to need to be replaced. (And you won’t want to run it with that broken.) Support will get in touch with you via email to make the arrangements. Sorry! 
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I can see that you’ve also reached out via chat and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.