Broken Wheels

Both bottom wheels on my gf pro are broken. Where can I get replacement parts?

Only Support can order you new wheels. Not available elsewhere. To help, they will need more clarity on which wheels. Not sure what you mean by bottom wheels. There are 10 V-wheels in the GF of different sizes. Four (two different sizes) are on top of the head metal plate. 3 each are on either side of the gantry. Two upper and 1 lower. And am assuming by the word wheels you don’t mean the various belt pulley wheels.

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I’m so sorry to hear you have a broken wheel. For the next steps, I will be reaching out through email. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.