Broken wheels?

Hi! Just took my print head off to clean and noticed these little wheels are broken. Is this common? Are these easily replaceable?

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Uhm, yeah unfortunately they wear out and break over time. Support can set you up with some replacements as soon as they see your post here.


Ahhh poo! Thanks, man. Fingers crossed I can get some replacements quickly!!

Iā€™m so sorry to see your Glowfroge has some broken wheels.

I will be emailing you about the next steps since it will require personal information. I will close this thread for now to avoid duplicate communication and expedite your process.