Yes, I just got it in July for my birthday. When it’s under warranty do you have to pay for shipping back? All these posts I’ve read and I don’t think I remember seeing that mentioned.
P&S will be giving you a shipping label you can print and apply to the box that you hopefully saved all the box and various bits and can re-pack the Machine back to the way it arrived. As soon as they say they will have to take it back to the mothership I would start with the packing.
Yep, saved it all. Just when I was getting cocky about everything working perfectly for the last few weeks. Oh well. I guess I’ll wait for an answer. And get the box down from the attic.
Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. so I’m recommending we replace this one. I have already reached out by email to sort out the details. I’m so sorry about the bad news.
We are going to keep working on this by email, so I am going to close this thread.