I have been trying to start a simple job for over an hour. Played the Glowforge off/on game and browser close/restart over 10 times. Glowforge is still “calibrating,” then drops offline, then comes back online, then drops offline, meanwhile WiFi is fine.
Today is not an isolated incident. I have had this issue with every job I have run since getting the Glowforge a few weeks ago.
Why does it get stuck on calibrating?
What does the machine do when it’s calibrating? What does that mean in this case?
Can we manually calibrate or force calibrate?
Does anyone from customer service actually read and respond to these threads? (In my exploration of the forums, I seldom see official responses.)
The web app is immensely frustrating! I really wish there was a desktop option.
I love community. But In my few weeks of ownership I have developed the impression that all problems and support, and information and advice on materials settings is being managed by the community. Which I feel is pretty irresponsible.
I have not recommended the machine to envious friends b/c of these issues.