Two issues to report. It’s been a few months since I’ve used the Glowforge consistantly, other projects got in the way of time. Anyway, I’ve noticed two things that are of concern that seemed to be fixed with my replacement unit, but now seem to be creeping up again.
- As you can see in the picture the area that it takes a photo off seems to have drifted to the right and down. It’s showing parts of the tray, a large part mind you, that is not part of the 12x20 printing area (outside of the crumb tray area).
- Looking at the picture below, you’ll see I’m experiencing issues with where I align the artwork and where the print/engrave actually occurs. This is causing a significant error as my items are not centered on my material. I am using material thickness measurements derived from using a caliper and inputing those correctly to ensure proper focus. You can see the right plaque is well aligned after print, however the left one is WAY off.
Any help would be appreciated. It is hard to produce a consistant high quality end product if visual alignment is so far off.
EDIT: Just to clarify, my replacement was due to it not cutting through the material, not the drift. I had a small amount of drift before, but not enough to be concerned about. In this case the drift of image to engraving placement is actually impacting the quality of product I delivery and causing me to have to do single plaque per engraving session versus getting multiple done at the same time.