Can I score an open path?

Posting your lid camera bed view with the operations visible also helps us to spot problems.

1 Like

Thank you for providing a copy of the file. It looks like there isn’t anything unusual in your design. I extracted the logs from the print for that file, and I think @eflyguy may be correct about the design being positioned too close to the bottom of the printable area. If a portion of your design is outside of the printable area, the lines will appear to be gray in the app.

Will you please try moving the entire design up a bit in the app and then let me know if it prints as expected?

Thank you for helping me troubleshoot! I found my mistake. I needed to change the lines to score instead of engrave. Perfect!! Thank you again.


I’m glad to hear that you’re up and printing with your design. That’s great news! I’m going to close this thread. If you run into trouble again, or have any questions, please post a new topic here on the forum or email us at and we’ll be happy to help.