my estimated ship is Jan 2018 - i was a day 2 buyer 
- but I don’t know if I could use $240 worth of catalog designs… $50 of inventables products is also not much use, 10% discount on materials the same…
all in all that $300+ vouchers that I won’t be using on materials.
Its just a double penalty to international users, we get our machine much later and can’t use the compensation (on top of the high shipping and taxes).
I have to agree here. I know other solutions have been asked for (shipping with the machine etc) and denied for what I understand are good reasons. But given that we are having to wait longer than others I would like to see @dan at least address this issue. Without a way to use this bonus for effect it becomes a fairly hollow gift.
Having said that, I also don’t want to come across as “I demand more free stuff”. We are being promised something to make up for the inconvenience which is a nice gesture. I would just like to see the gift have parity for everyone.
For what it’s worth, I doubt I will be buying many designs as I plan to a) create my own and b) make the same thing a lot
That was a very nice way to ask about it 
…I’m not sure if Glowforge can do anything to help, but there has been talk in the past of setting up some kind of an exchange that lets local customers here in the US buy the credits off of the international users, at least for the Instructables gift certificates. I believe those use a code that can be transferred.
The problem that I think Glowforge is going to have doing the same thing has to do with how their store setup works (which they are probably leasing). I’ve seen how purchases and credits work through it, from having a PRU, and the credits are automatically assigned to the account of the purchaser, and there wouldn’t be any way to transfer them. They show up only when you place an order and are applied automatically to reduce the total. It’s obviously been programmed in.
I’m not sure if the credits can be transferred through a program, so it would be asking Glowforge to assign personnel to manually make adjustments, and they would have to do that specifically on a case by case basis, since they wouldn’t know who bought someone else’s credits.
Glowforge would probably have to hire more people to deal with it. They would have to be paid a salary and benefits. And that would likely cost Glowforge a lot more than the amount they’re already paying in international goodwill refunds.
Glowforge is already spending more on the internationals than on the locals, because of the research into shipping methods, legal restrictions and certifications in an attempt to get the units to international customers. International customers are asked to pay for shipping costs, but not all of the costs of compliance.
They’re a new company, not an established one that has all of these things worked out over years of research, and they’re running very lean. The large discounts we’re getting through pre-ordering mean they don’t have a lot of extra money to hand out to us by way of apology for the delays. It probably costs just about what they asked us to pay for the machines to have them manufactured.
I’ve been a little concerned that they’ve been as generous as they have. And it’s unfortunate from the customers’ standpoint that it looks like the international customers are getting a raw deal, but in reality, they are spending much more on the international customers just to try to get them the machines.
So anyway…that’s my take on what’s going on. I know it looks unfair to the internationals, but I don’t know if they will be able to do anything else.
Actually, wasn’t there an option to take it in cash when it was announced?
I think that was the referral credits.
Yes I must have mixed them up.
I will let folks know if I get an official answer
What if I give the person outside the US my shopping list & PayPal them the money for their store credit, they purchase using my address as their shipping address, and send me a copy of the invoice?
If the person outside the US fails to complete their end of the bargain, then I can get a refund via PayPal.
I realize this only works for proofgrade materials and spare parts. Unfortunately, we have a few months to work out the details.
Well, being nice is important to me; but it’s also supportive of the community here and I’d be spending that money anyway, so what’s the big deal about giving you $100 vs giving that $100 to GF? I’m not out anything for it (maybe some minimal effort to Paypal it) but I’d get to help someone else out at the same time. Seemed like a no-brainer. That was what I did for internationals selling their Inventables gift certificates.
I would do that too in order to get around the issue of trying to have the credit transferred in the GF store (which is the hurdle I thought might prevent folks from being able to buy someone else’s store credit). Good idea.
Good idea if people are willing to do it. It does get around the current store limitations.
As international customer i consider to spend my credits on a replacement tube. Would it be perhaps possible to give the credits a longer validity? I believe it’s now end of 2018, perhaps to end of 2019? So i can order the Tube when i need it. Because shelf-life of the Tube. I think this would be makeable without too big effort.
BTW: Big Applause for this whole Forum/Members. I enjoy the constructive discussions here. Not obvious these days. Thanks.
This is the best forum I’ve ever used!
I’ll tag @dan so he can consider the suggestion. He probably won’t be able to say whether or not it is feasible right now, but it’s something they can think about. 
Good idea to buy a replacement tube before you need it too. I always do that with critical parts on my 3D printers.
I’d be happy if I could combine my delay credits for proofgrade materials with the shipping of the PG samples so that it could be one shipment with the goal of everything costing less. Is that possible @dan ?
this was exactly my thought on how i would approach it.
Assuming store doesn’t restrict delivery address that would work. Safe and secure 
Hey all, giving this one a bump as international shipping should be starting soon and I haven’t found any official response to this (but maybe I haven’t looked in the right places?) Anyone had any news on this? Also, was there any limit on the amount of vouchers? If I’m counting right, I guess it would about 16 months since December 2016 until the shipping date in my account, so that’s $320 + the $50 in inventables vouchers. Any ideas if we can use those vouchers for the shipping or is it only for the materials?
I also can’t see where to buy proofgrade materials on the GF site - so as to get an estimate of how much they are, whether I can order any at all or what the shipping would be. Any ideas?
Not sure on the other dollar figures you listed, but you won’t be able to access the store for materials until you have your Glowforge.
I don’t know if there has been an official response to the question about selling the vouchers, but here’s a thread detailing how much credit you should receive.