Cancel Print and Error Message

My file is uploaded, glowforge has already gone through it’s prep and ready. After hitting the redy button, the print prepapares then immediately cancels. An error message pops up saying " An error occurred on your Glowforge. Please refresh your browser before printing. It may also help to turn your Glowforge off and then on again." PLEASE HELP

There is an ongoing outage that might be affecting you, see more here:


This is ridiculous!! This issue started Monday night, we are now Wednesday!! For some people, this is how they make a living! What’s going on.

I’m so sorry for the trouble with this. We’ve made an update that we believe will resolve this issue for you. Could you please try printing again, and let me know if you still run into any trouble? Thank you.

Your bug fix worked. No longer receiving the error message.

Excellent! I’m glad to hear this has all cleared up for you. I’ll go ahead and close this topic.