Cannot connect to my schools WiFi which is 5 GHz

Will GF only work on 2.4 GHz routers?
I don’t know if our IT network is capable of dual bands, but I am having no luck. I connected them, but curious if anyone else uses 5GHz WiFi.

Pretty sure it only likes 2.4GHz. If you search, you can find a bunch of posts about it.


Only 2.4 is supported.


$4,000 brick. Haha. I will find a work around if IT can’t help me.

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Your Glowforge requires Wi-Fi using 2.4 GHz b/g/n and WPA2-PSK, WPA-PSK, WEP, or open security. All the details are in our tech specs.

Hopefully you’ll be able to find a workaround.

@ej.james 's suggestion is a common solution.

Let us know if there is anything we can do to help.

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IT enabled 2.4 band and were amazed that such a high tech device did not have dual band built in.

Thanks all


As many connectivity issues (signal strength) that we have seen here with 2.4ghz, 5ghz would probably be a nightmare.

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Yeah, the drop-off on 5 due to walls, etc are much more significant.


But the tradeoff is less interference from neighbors in my experience.

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I’m glad to hear you were able to get connected. Thanks for letting us know.

If you have any other questions, please start a new topic or email us at Happy printing!