Can't download design from catalog in Canada


#1

When I tried to download a design from the catalog, I got the following error:

I changed it to a US address, and it worked fine.

I’m not ordering anything that requires shipping, just a design.


#2

I’m not ordering anything that requires shipping, just a design.

That’s the Billing Address, treated separately from the Shipping Address.

ie.- for corporates, the Accounting Dept pays the Billing, the Employee receives the Shipping.
ie.- for marriages: the Accounting Dept is the Spouse, the Employee is the Lucky Winner. :wink:

(but regardless, it’s more correct to say:
Glowforge: it’s time to start supporting countries other than the United States NOW.)


#3

I’m sorry for the difficulties. Unfortunately, we don’t yet deliver products - digital or physical - to international customers.


#4