Can't engrave. Been trying since 7AM tuesday

I was able to make 3 small cuts when my glowforge came in on monday. I’ve been trying since 7AM on tuesday to engrave and just can’t seem to get it to work. the GFUI gives me an error. I’ve tried making so many different tweaks including just reducing my engrave to just a solid line border but it still wont print. here is a sample of some of the images I can’t get to work.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.