i have replaced the cartridge plate and still receiving yellow light. the fan on the catridge plate is not moving. Can someone please help before monday comes along. i understand the office staff will be out until then.
When you say “the fan on the carriage plate”, do you mean the 1/2" fan underneath, or the ~2" fan at the back?
If it’s the one at the back, there is a small clip that plugs in to connect the wiring - make sure none of the metal wires in that have been bent or broken. If you’re not sure, you can take pictures and post them here.
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That fan gets its power from the head, so as a troubleshooting step be sure of the ribbon connection to it, and clean the pins on the carriage plate that the head connects to.
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