Hi!! I had some flaming today so I turned it off and cleaned everything. After putting the air assist back my Glowforge is stuck on centering. I have done everything I have read anywhere, including the troubleshooting show on here. Any suggestions? Right in the middle of Christmas orders 
Here’s the official troubleshooting list:
I’ve done all of those, thanks!
Okay. You’ve opened a support ticket by posting here, so it’s a good idea to provide complete details of what you’ve done, to save time when Support gets here. 
If nothing there worked, then it’s likely either wifi or the black cable. To test whether it’s wifi, you can set your GF up to use a hotspot on your phone instead of your wifi connection.
Hello @cosmocg5 - I’m sorry to hear you’ve run into this trouble. I’ve just come across your email ticket as well and have sent along some follow up steps - please give those a look! I’ll go ahead and close this topic, and we can finish up via email