Centering After Cleaning

Hi!! I had some flaming today so I turned it off and cleaned everything. After putting the air assist back my Glowforge is stuck on centering. I have done everything I have read anywhere, including the troubleshooting show on here. Any suggestions? Right in the middle of Christmas orders :frowning:

Here’s the official troubleshooting list:

I’ve done all of those, thanks!

Okay. You’ve opened a support ticket by posting here, so it’s a good idea to provide complete details of what you’ve done, to save time when Support gets here. :slight_smile:

If nothing there worked, then it’s likely either wifi or the black cable. To test whether it’s wifi, you can set your GF up to use a hotspot on your phone instead of your wifi connection.

Hello @cosmocg5 - I’m sorry to hear you’ve run into this trouble. I’ve just come across your email ticket as well and have sent along some follow up steps - please give those a look! I’ll go ahead and close this topic, and we can finish up via email