I am absolutely freaking out right now. My glowforge unit is stuck on centering, and I don’t know what to do.
For a bit of background, last week the exhaust fan suddenly got very loud. Much louder than normal with significant rattling at the start and stop of a cut/engrave. I searched the forums and found that you had created an exhaust fan cleaning program that used a degreaser spray. I purchased the spray and received it today. I got the glowforge outside and went through the entire process and then brought the glowforge back inside. I hooked it all back up and started it up to test out the fan, but the unit would now not get past the centering portion of the initial calibration. The status would say “centering.” but the arm would not move. I turned off the unit, checked and cleaned the connections, cleaned the camera lens and wiped down the laser lens and made sure the mirror was okay.
I started it up again and the same issue occurred, except this time, I noted that the led lights inside were flickering. I shut down the glowforge again, checked all of the ribbon connections, unplugged the power cord, checked that and reconnected it. I have had no luck getting the glowforge to get past centering.
If you have any additional steps I can take or anything you can do remotely to help me out here, I would greatly appreciate it. I use this glowforge in my business and the orders are piling up fast. Please please help!
Thank you.
Annie
