Centering stuck on calibrating, arm not moving

My glowforge pro is stuck on centering. Seems like quite a few people have had the same problem in the last 24 hours. I have done everything that’s been suggested to everyone else but still no joy. Please help. I have a stack of Christmas orders to complete.

I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.