Thanks. That was just that. I will keep in mind to clean it more often.
I’m so sorry your Glowforge is having trouble calibrating. Could you please do the following for me?
- Turn off your Glowforge
- Using a Zeiss wipe, gently wipe the lens of the wide angle camera on the unit’s lid.
- Close the lid and turn your Glowforge back on.
- Open any design in the Glowforge app.
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It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.