I just spent twenty minutes (I could easily have spent longer) making multiple copies of a design to cut. I used stock settings for medium draftboard. It failed somehow - engraving most of the lines I told it to cut, apparently. I spent a while setting it up again in a new spot on my scrap board, and was about to print when I saw an alert on the side that said “These are not the recommended settings for your material” WTF? It’s medium draftboard, I chose engrave and cut, no modifications. So weird enough already, but since it had obviously failed the first time I clicked the More Info link. That DID NOT OPEN IN A NEW TAB or a popup. So it navigated me away from app.glowforge.com. When I clicked my back button (after finding no useful information whatsoever about why the default settings were not the recommended settings for Medium Draftboard), it rerendered my image, with one copy of my design in the corner, having lost all my arrangement work.
In the first place, it should remember the whole setup and return to where I left off. In the second, since it doesn’t do this, clicking a help/more info link should NOT destroy my work by taking me away from it. It really isn’t hard to include “target=’_new’” in the link. Please be more careful and considerate of your user/patrons’ time and effort.