There is really nothing substantive or factual I can add to all the other threads about the delay. However, I hope I can provide some comfort to those who are concerned that the whole thing is a scam, or a con, or a conspiracy designed to extract our money.
I am a real person (really I am) and and I am writing this while I sit on the bus on my way to work. I have been beta testing for Glowforge since last March. Along the way I have interacted with many folks at Glowforge who responded to my many questions, problems, and (frequent) joy. As made public by @dan I have had several different beta units. In my house. This is just to say that Glowforge laser cutters exist. The people exist (and are wonderful). They are real. I have physically touched multiple Glowforge machines. I have been inside the Glowforge offices and gotten a tour from @rita I have used several machine. I have broken them. They have been fixed or replaced with better ones. I have watched the software evolve. It has gotten better. I believe it will get better still. I have made many things on these machines, and I have had the pleasure to share some of these things with all of you. Those things are real, and you will (eventually) be able to make even more amazing things yourselves.
I have occasionally even gotten a little (gasp) bored of making things on a laser cutter. But then I get an idea or have a problem, and the Glowforge helps me fulfill the idea or fix the problem, and then the joy comes back.
You have every right to be upset and disappointed with the schedule and delays. I am too. At the end of the day we must each decide what to do about our own circumstance. I will be waiting it out. Yes I bought and paid for a Glowforge (basic). Yes I did this BEFORE I knew I would be beta testing one (hell it was well before they even announced the beta program). Yes I put it on a credit card. Yes it was a lot of money. Yes my wife was skeptical. Yes I want a machine to call my own.
Do what you need to do, I am not trying to change your mind or say that my circumstances are anything like yours. But… know that these things exist in the wild, and I believe the wait will be worth it.
(NOTE: I blame any typos on the bumpy bus)