Connection problems

I am trying to set up my new Glowforge Pro. My button was glowing and I chose the Glowforge connection but it would not complete setup. Now I cannot get my button to glow again. I started the setup process back over and still nothing. The Glowforge network is not showing up in my list of networks at all. What do I do?

Hold the button down for about 20 seconds until it turns teal


Yeah!!! That worked. Thank you


You’re welcome, and welcome to the madhouse!

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How long after you connect the Glowforge to your network before the setup screen changes. It just keeps saying please wait. That is where it stopped last time. It kept saying please wait for about 10 minutes and nothing else

I got it


Congrats and welcome.

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Thanks for the answer @robermar36, that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!