I have fought with my Glowforge all day, for 11 months, any issues were managed with the use of this group and search.
Last night is started stating “cooling down”, this am, it continues to…I have:
cleaned it and all the fans, including the exhaust
room temp is 69 degrees
restarted computer, cleared browser, reset modem
ensured coolant sensor wires were not obstructing path
ensured the vents were clear and actually raised the machine up on wood.
checked the white cable.
emailed support with no response from this am
occasionally it will have an amber light, but I was able to get around that with the resetting of the modem
it will occasionally cut for about 2.5 mins, before going back to cooling down.
Any other suggestions?