I have been cutting all morning. I went to do my final run and its been on cool down for about 1/2 hour. Turned on and off. Its 70 degrees in my garage. Not sure what’s going on. I just emailed support.
For future reference, if you’ve already emailed support just wait for an answer. Posting here opens a second support ticket for them to reconcile, which slows the system down for everyone. (It’s okay, we all do it the first time!)
Meanwhile…which model do you have? The basic and plus have a top end operating temp of 75ºF, and if you’ve been cutting all morning with an ambient temp of 70º it’s very likely the temperature of the coolant (which is what really matters) has reached that point. You just need to give it a chance to cool off.
I’m sorry you ran into trouble and were unable to print due to a cooling message. I see you already emailed us about this and I’ve sent you a response with some additional information there, so I’m going to close this topic.