So when i used my glowforge last this function was working just fine and now its just outlining random spots within the design.
Whats happened to this feature - are you making it fail to see how many people are using it due to it being a beta feature or is there a bug in the system that needs to be sorted out.
I use this feature on almost every design so this not working is a major issue for me.
I certainly doubt this is a purposeful failure to see how many people use it. This is a beta feature which means sometimes things go wrong. This current issue has already been pointed out in the forum. I am sure they are working on it.
its a real pain as with this its a 2 second job, without it its a dance around in other programs to make it work.
saw the other post but there was no explanation as to what the issue was so like you say no hrm in asking again
Hey guys…yes it is a problem, but if you want the engineers to see it we might need to post it on the Beta thread…they will catch it quicker there and the regular support staff doesn’t work on Beta issues.
If someone wants to mention it over on the Beta thread, I’ll go over there and verify. I ran it last night and it is an issue. (This one is still in Beta right?)
Oops…never mind. Ivan just reopened the original thread. We can go run tests there.
Maybe they fixed it? I just tested this. I use Chrome. I tried it on both old files, and a completely new canvas that I uploaded new images to and the clip art stuff provided and I had no issues with the outline fuctions. I used very curvy images just to be sure.
I just tried again, I didn’t have an issue, but when I was playing around with the slider on my finished outline, for a brief second it turned into a tiny square when the slider got in to the negative, but then moving the slider again in either direction quickly made it go away. Actually, I only get a square now when the slider is too far to the negative for it to create a usable outline of anything. so around -.315 is where I have your exact square now.
I’m sorry that you’ve run into trouble while using the beta outline tool. Thank you for sharing detailed information about the issue. We’re seeing this too, and I’ve shared detailed notes with our team. We’ll follow up here if we need additional information while we investigate.