Since getting our new glowforge last week we have been unable to properly align any of our projects. I went about cleaning the glowforge bed out to make sure nothing was interfering with the seating of the crumb tray and I realized the crumb tray was not set in its grooves at all.
I cleaned everything out and attempted to reseat the crumb tray and found that it was impossible, the tray simply cannot be placed in the grooves, unless u turn it around and put it in backwards. When putting it in backwards the crumb tray seats immediately and without problem.
Has anyone heard of an issue like this where the bed seems to have been manufactured backwards? What should I do, is there any reason I should not use the crumb tray backwards.