Customer support reached out and resolved my problem. They were very understanding and worked with me to reach a Resolution to replace my deliver damaged Glowforge! Kudos to the customer support team
Thank you
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Good news! Hope you get your new machine quickly!
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Always good to hear a positive support story.
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In my eyes they have made good on Their end. That deserves credit. I will be a happy Glowforge owner!
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I’ll bet you made their day; you’ve certainly made mine. It’s so nice to see positive feedback.
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Thank you for posting the positive side. It doesn’t get done enough and can feel like all we read sometimes is the issues people have. Glad to hear they have helped you oit!
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Thanks so much for your kind words! We’re happy to help.
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